Location: Hybrid (Minnesota MN. or Colorado CO.)
Employment Type: Full-time
Are you a Business Analyst who thrives in fast-paced digital delivery environments and has a passion for Adobe CMS and customer experience? Trissential is hiring an experienced Adobe CMS Business Analyst to join our client’s team and play a key role in a large-scale website re-platforming and Adobe ecosystem implementation. This is a high-visibility, high-impact project where your work will directly shape how content, personalization, and digital experiences are delivered.
What’s in It for You?
- High-Impact Work – Be part of a major Adobe CMS transformation and digital re-platforming initiative
- True Ownership – Your user stories and requirements will directly drive development and user experience outcomes
- Agile Collaboration – Work closely with Product Owners, developers, and system integrators in a hands-on Scrum environment
- Diverse Exposure – Gain experience across CMS, DAM, personalization (Adobe Target), and enterprise integrations
- Team Culture – Join a collaborative, supportive, and down-to-earth team that values humor, continuous improvement, and shared success
Your Role & Responsibilities
- Write clear, high-volume user stories with strong acceptance criteria using the “As a / I want / so that” format
- Gather and translate business requirements into actionable functional specifications
- Capture CMS requirements including templates, components, forms, and page authoring
- Contribute to DAM-related workflows and support asset-to-content processes
- Define requirements for Adobe Target personalization, A/B testing, and audience segmentation
- Document website search requirements including indexing, filtering, relevancy, and configuration
- Lead requirements for integrations including GA4, Salesforce (Chatbot/Live Agent), Medallia, and SSO
- Collaborate closely with Product Owner, Scrum Master, Lead BA, and Systems Integrator to drive delivery
- Participate actively in Agile ceremonies (Standups, Sprint Planning, Refinement, Reviews, Retrospectives)
- Support functional validation, UAT, and QA by ensuring stories meet business and user expectations
- Act as a quality checkpoint for deliverables and overall digital experience
Skills & Experience You Should Possess
- 5+ years of experience as a Business Analyst in Agile/Scrum environments
- Strong hands-on experience with Adobe Experience Manager (AEM Sites CMS) and DAM (AEM Assets)
- Experience gathering requirements for Adobe Target (personalization, A/B testing, optimization)
- Experience with website search functionality (configuration, indexing, filtering, relevancy)
- Proven experience supporting CMS implementations and re-platforming initiatives
- Strong ability to write high-quality user stories and refine requirements with business and technical teams
- Familiarity with content and asset management workflows
- Experience with Jira, Confluence, Figma (for review), MS Teams, and SharePoint
- Strong stakeholder communication and relationship management skills
- Ability to balance business priorities with technical feasibility
- UAT mindset with experience supporting functional testing and validation
Bonus Points If You Have:
- Familiarity with Adobe Analytics and Adobe Launch/Tags
- Experience with Salesforce-to-Adobe or legacy-to-Adobe migrations
- Background in large enterprises or regulated industries
- Exposure to chatbot integrations and customer experience platforms
Education & Certifications You Need:
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
- Agile/Scrum certifications (CSM, PMI-ACP) are a plus
What We Offer
At Trissential, we value expertise, innovation, and collaboration. By joining our client’s team, you’ll work on high-impact initiatives while growing your career in a supportive environment.
- Competitive Compensation – $52–$62 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
- Comprehensive Benefits for you and your dependents – Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
- Paid Time Off – Offer paid time away from work
- Hybrid Work Model – Flexible onsite/remote balance
- Career Development – Access to learning opportunities and certifications
- Supportive Team Culture – Collaborative, Agile-driven, and focused on continuous improvement
Ready to be part of something exciting?
If you’re an experienced Adobe CMS Business Analyst ready to make an impact on a major digital transformation, we want to hear from you. Apply today and help deliver next-generation customer experiences with Trissential!
Note: This role is only open to candidates authorized to work in the United States.
